Cut Back‑Office Costs by up to 40 %—Without Cutting Patient Care.
Outsourcing for Hospitals, Clinics & Healthcare Service Firms, ready to reinvest in outcomes.
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Reduce Administrative Costs by 40% with Our Healthcare BPO.
Tired of overhead eating your margins? Our healthcare BPO services give you a ready‑trained offshore back‑office team that delivers the same output for up to 40 % less.
We keep your support lines open round the clock ensuring unbroken availability and built-in redundancy. This ensures your customers reach a live agent 100% of the time.
Our time-efficient resources handle the repetitive data‑entry and eligibility checks, while your in‑house staff stay focused on care. With transparent pricing, these healthcare BPO solutions turn fixed overhead into a predictable, variable cost, leaving more cash for technology upgrades and patient programs.
Healthcare BPO Services Built for Lean Budgets
Our healthcare outsourcing services are designed to support healthcare organizations, institutions, and their staff. This minimizes their administrative hassles, letting them focus on delivering quality patient care. Medical business process outsourcing reduces errors and enhances process efficiency. As a leading healthcare BPO company, our healthcare business process outsourcing includes -
Medical Billing Services
Leverage advanced billing tools and software to minimize billing time and enhance billing accuracy with our proficient medical billing services.
Medical Coding Services
Accelerate claims processing, minimize claims denials, and increase reimbursements with our quick, accurate, and compliant medical coding services.
Revenue Cycle Management Services
Manage your administrative tasks, minimize errors, and improve your bottom line with our proficient healthcare revenue cycle management services.
Medical Transcription Services
Transcribe patient records and other healthcare documents accurately to enhance collaboration and improve care with our medical transcription services.
Insurance Eligibility Verification Services
Confirm patient coverage in real time, prevent claim denials, and keep reimbursements on schedule with our accurate insurance-eligibility verification services.
Medical Accounts Receivable Services
Ensures efficient claims processing, accurate billing, and swift follow-up, resulting in maximized reimbursements.
Teleradiology Services
Get timely interpretations remotely, leveraging cutting-edge technology to expedite results and enable remote consultations.
Medical Data Entry Services
Our expert team ensures meticulous entry and organization of patient records while maintaining data integrity.
Healthcare Call Center Services
Our trained agents offer compassionate support, appointment scheduling, and information dissemination.
Healthcare Software Development Services
Create solutions that streamline processes, enhance patient care coordination, and optimize administrative tasks with our healthcare software development.
Healthcare Back-office Support Services
From administrative tasks to billing and data management, our expert team allows you to focus on patient care while maintaining operational excellence.
Medical Answering Services
Our agents handle inquiries, appointment scheduling, and urgent medical inquiries, reinforcing patient trust and loyalty.
EMR Data Entry
Our accurate data entry ensures that critical patient information is readily accessible, enabling efficient care delivery and informed decision-making.
EMR Data Migration
Ensure secure and accurate transfer of patient data to harness the benefits of digital records while maintaining data integrity and compliance.
4,968,000
Medical transcription lines
504,000
Payment postings
450,000
Charge entries
288,000
Demo entries
234,000
AR calling
Software Used
What Makes Us The Preferred Healthcare BPO Company? We Turn Fixed Costs Into Variable
There is more to our intelligent healthcare BPO solutions than helping you boost provider and consumer engagement, improve patient care, and minimize churn. Some of the unique benefits that come with our healthcare business process outsourcing include -
HIPAA Compliance
We have a team of highly qualified and certified healthcare professionals who can deliver highly secure and HIPAA-compliant services to clients around the globe.
Thorough Understanding of Stringent US Regulations
Healthcare is one of the most highly regulated industries and our team of experienced healthcare specialists have a thorough understanding of the stringent US regulations while regularly keeping themselves abreast of any updates.
Healthcare Data Security
Our comprehensive data security system ensures complete security and privacy of your sensitive patient data. Regular audit trails and confidentiality agreements further fortify our data security efforts.
Swift Turnaround
Time is of the essence when it comes to managing healthcare-related administrative tasks. This ensures timely payment. So, we work round-the-clock to ensure your deadlines are met and you get paid on time.
Skilled Healthcare Professionals
Our team of skilled and experienced billing and coding specialists, teleradiologists, transcriptionists, EMR experts, and more collaborate with you to deliver exceptional solutions.
Advanced Healthcare Tools and Software
We leverage the latest and advanced tools and platforms to deliver quick, efficient, and accurate administrative and back-office services to healthcare organizations.
Global Delivery Centers
With multiple delivery centers spread across the globe, we break barriers, provide 24/7 support, and deliver timely services to clients worldwide.
Flexible Pricing
With options such as full-time equivalents, transaction-based pricing, volume discounts, and more, we provide customized services that are well within your budget.
Client Cost Wins With Our Healthcare BPO Solutions
Flatworld Provided Patient Onboarding Services to a US-based Pill Provider
A leading US-based healthcare company was looking for a reliable patient onboarding service provider. Our team at FWS provided the client with the best quality services.
FWS's EHR Transcription Services Helped a Leading Medical Client Move to New EHR Software
Read the case study on how Flatworld Solutions delivered robust EHR transcription services and moved the client’s medical records to the EHR software.
Client Success Stories
Outsource Healthcare BPO Services to Embrace Automation and Improve Patient Care
As digitization continues to reign in the healthcare sector, providers, payers, and government agencies are increasingly seeking the assistance of external vendors to manage their documentation and administrative processes. We embed digital solutions to help you -
Reduce the dependency on complex legacy systems
Minimize healthcare costs and ensure complete data confidentiality
Reallocate your working capital to diversify care management
Streamline your healthcare operations and serve the emerging healthcare market with our turnkey healthcare BPO services.
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800-514-7456
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info***@flatworldsolutions.com
USA
Flatworld Solutions
116 Village Blvd, Suite 200, Princeton, NJ 08540
PHILIPPINES
Aeon Towers, J.P. Laurel Avenue, Bajada, Davao 8000
KSS Building, Buhangin Road, Davao City 8000
INDIA
Survey No.11, 3rd Floor, Indraprastha, Gubbi Cross
Hennur Bagalur Main Rd, Bengaluru, Karnataka 560077
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Flatworld Solutions offers a gamut of services for small, medium & large organizations.